What is the average time frame for sending profiles?

Profiles are sent after the completion of the verification process that takes 2-4 weeks.

Can I block an unwanted member?

Yes, you can block any member you wish from your list by simply clicking on the block button present on the chat or messaging option.

Is there any way to know that someone has accepted or decline my invitation?

You will get timely notification and email from us if someone accepts or declines your interest or invitation. We will also update it on your profile.

Is it a dating site?

Qubool is purely a matrimony site in Pakistan. However, if you like another member from our website and both agree to meet and spend quality time offline, we can arrange a grand dating occasion for both of you at a fabulous venue to uplift your unadulterated romance.

Can I register a matrimonial profile for my son or daughter, brother or sister, relative, etc.?

Yes, you can register a matrimonial profile for any person you want.

What kind of information can I include in my profile?

You can include your front faced photo, age, occupation, educational background, family history, assets, income, etc. in your profile. However, you are not allowed to mention your name and contact number.

Are my photos and information secured on Qubool?

Yes. All of our clients’ photos are coded and tamper-proof meaning that the viewers can watch the photos but can’t download or copy them. Also, you can display or keep your photos hidden as per your convenience. The same goes for your information. We never disclose any private information of any client with any outsider. Only verified members can see your profile’s information that you have mentioned for other members to view.

What will I do if I forget my password?

You can click on the option ‘forgot password’ and follow the steps suggested thereafter. You have to provide the same email id with which you have registered on Qubool.

Tell me about the payment method and security.

You can pay via bank to a bank transfer, PayPal, Jazz Cash, and Easy Paisa. Qubool is a secured matrimonial website that follows strict security protocols. Hence, your online payment and its related info are 100% safe.

What about the background check?

After collecting the documents from the client, we approach the government platforms for checking the given documents. Over 1000+ agents work for us throughout the country who verify the documents and the information of each client. Also, our matchmaking service experts perform a detailed reference check by contacting colleagues, neighbors, relatives, etc. Written permission is being taken before going for a reference check.

How can I get assistance regarding my matrimonial queries?

You can contact our expert customer service team with your query and get your problems related to your matrimonial service solved within the given timing. Our customer service executives are well-trained, certified, and working in the matrimonial industry for several years.

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